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Shipping

How much does shipping cost? Which countries do you ship to? How long will my order take to be delivered? Will customs/duty charges apply to my order? Can I change my address after ordering? Will I be advised about my order and dispatch? How will my order be wrapped? Is a signature required to receive my parcel?
FAQs About Fitting Eco Returns Contact Us General Qs Sale Details Sugar Club
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How will my order be wrapped?

Here at Sugar, sustainability is at the forefront of everything we do and we're continuously working towards being as waste-free as possible.

That's why we’re proud to say that your items are shipped in packaging that is either recyclable, compostable or biodegradable. Each time you order from us, your products are popped into a cardboard mailer bag that's made from 100% recycled materials. These bad boys are recyclable, compostable AND biodegradable! The inks that we use on the mailer bag are soy-based and even the stickers and adhesive are eco-compliant, too.

The tissue paper we use to wrap your products is made from 100% recycled paper and all of the tape used is environmentally friendly and 100% biodegradable. The round sticker used in wrapping your items is FSC certified, uses soy-ink and is printed on acid-free paper.

All we ask is that you recycle all of the mailing items correctly, according to your local council.

FAQs About Fitting Eco Returns Contact Us General Qs Sale Details Sugar Club
Need help?
Still got questions?
Our support team is on hand
9am - 5pm AEST
mail iconsupport@sugarcandybra.com