Shipping

How much does shipping cost? Which countries do you ship to? How long will my order take to be delivered? Will customs/duty charges apply to my order? Can I change my address after ordering? Will I be advised about my order and dispatch? How will my order be wrapped? Is a signature required to receive my parcel?

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Need-help?

Still got questions?

Our support team is on hand

9am - 5pm AEST

support@sugarcandybra.com

How long will my order take to be delivered?

Australia:

NSW (Metro): Up to 2 business days.

NSW (Country): Up to 5 business days.

Rest of Australia (Metro): 3-6 business days.

Rest of Australia (Country): Please ask your local post office.

USA & Canada:

3-5 working days via UPS express.

UK & Europe:

3-6 working days via UPS express.

New Zealand:

2-4 working days via UPS express.

Rest of the World:

Generally within 3-8 working days.

Please note, occasionally customs agencies within the destination countries may choose to randomly inspect individual shipments for security purposes. This could delay your shipment. Deliveries to Russia can expect delays due to security and customs measures.

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Need help?

Still got questions?

Our support team is on hand

9am - 5pm AEST

support@sugarcandybra.com